Responsible Gaming at Spinanga Casino

At Spinanga Casino, we believe gaming should stay enjoyable—not overwhelming. We understand that for some, the line between entertainment and dependency can blur. That’s why we’ve built a space where safety comes first. Our platform includes clear limits, support tools, and self-care resources designed to help you keep your play balanced and in check.

Our Responsible Gaming Features

To support safe and mindful play, Spinanga Casino offers the following control tools:

  • Deposit Control. Set personalized daily, weekly, or monthly deposit caps to manage how much you fund your account.
  • Spending Limits. Apply boundaries on both wager amounts and potential losses to keep your budget in check.
  • Session Time Restrictions. Choose a time frame for each gaming session so you always know when it’s time to stop.
  • Temporary Self-Exclusion. Take a break from play for a period ranging from 24 hours to 30 days—or longer if needed.
  • Permanent Account Closure. Decide to leave gambling behind? You can request full account closure whenever you choose.

Recognizing Problem Gambling

Gambling should always be for fun. However, you may have a problem if you:

  • Gamble to make money or chase losses.
  • Borrow money to gamble.
  • Spend more time or money than intended.
  • Neglect family, work, or social obligations due to gambling.
  • Argue with loved ones about your gambling.
  • Use money meant for essentials (rent, bills, groceries) to gamble.
  • Constantly think about your next bet.

If you answer “yes” to any of the above, we recommend taking immediate action and seeking support before the problem worsens.

Tips for Responsible Gambling

  • Decide on a loss limit before you start and stick to it.
  • Treat gambling as a game, not a way to make money.
  • Never borrow money to gamble.
  • Set time limits and take regular breaks.
  • Balance gambling with other activities.
  • Avoid gambling when stressed, depressed, or intoxicated.
  • Only gamble with money set aside for entertainment, not for essential expenses.

Self-Assessment and Support

If you’re unsure about your gambling habits, take our self-assessment quiz. For further assistance, our Responsible Gambling Team is available at [email protected]. or via Live Chat.

Account Closure & Self-Exclusion Process

  • Temporary Self-Exclusion: Exclude yourself for 24 hours to 30 days.
  • Permanent Self-Exclusion or Account Closure: Contact Customer Support at [email protected] or via Live Chat.
  • Withdrawal of Funds: Please request a withdrawal of any remaining balance before closing your account.
  • Reactivation: Closed accounts may be reopened if closure was not due to problem gambling, subject to review by our Responsible Gaming Department. We reserve the right to deny reactivation to ensure player safety.

Protection of Minors

We take the protection of minors seriously:

  • Gambling is strictly prohibited for anyone under 18.
  • Use parental controls and filtering software (e.g., Net Nanny, Qustodio) to prevent minors from accessing gambling sites.
  • Keep your login and banking details secure and out of reach of children.
  • Do not leave your computer unattended while logged in.
  • Do not save passwords on your device.

For more information on internet safety for children, visit www.betterinternetforkids.eu.

Support for Gambling Addiction

If you or someone you know is struggling with gambling addiction, please seek help from these organizations:

For confidential support, contact our Responsible Gambling Team at [email protected].

Contact Us

If you have any questions or need further assistance regarding responsible gaming, please reach out to our team at [email protected]. or through our Customer Support channels.

Remember: Gambling should always be enjoyable. Stay in control, play responsibly, and reach out if you need support.